Terms & Conditions
RECEIVING YOUR SHIPMENTS
Check your entire package to ensure all pieces are there, count all cards. You must contact us within 48 hours to let us know of ANY issues you may have.
Thank you for visiting the website of Mospens Studio. By using this website you agree that your access to and use of this website are subject to the terms and conditions set forth in this legal notice and all applicable laws. These terms and conditions are subject to change without notice, but any changes will be posted herein.
Clients must be 18 years of age to work with Michelle and James. If the client is 17 years of age or younger, they must have an adult communicate their design needs on their behalf via phone or email.
All materials contained on this website; including but not limited to text, articles, images, logos, button icons and the selection and arrangement thereof; are protected by United States copyright law. These materials may not be reproduced, modified, distributed, transmitted, displayed, published or broadcast without the prior written permission of Mospens Studio. You may not alter or remove any copyright or other notice from such copies.
Mospens Studio PROVIDES THIS SITE AND ITS CONTENTS ON AN “AS-IS” BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE INFORMATION OR CONTENT INCLUDED ON THIS SITE, OR WITH RESPECT TO OPERATION OF THIS WEBSITE. Mospens Studio DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Mospens Studio WILL NOT BE LIABLE FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES, EVEN IF Mospens Studio HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This site is created and controlled by Mospens Studio in the State of Ohio, USA. Use of this site will be governed by and construed in accordance with the laws of the State of Ohio without giving effect to any conflict of law principles. By using this site you consent and agree that any claim against Mospens Studio arising from or related to your use must be brought in the city, state or federal courts located in Summit County, Ohio. For further information, please contact Michelle/Mospens Studio at 330-563-4459 © Copyright, 2017 Michelle Mospens
Personalized Invitations and Stationery
If you have to cancel your order before giving approval to print, 50% may be refunded. If you cancel after you give approval to print, there are no refunds due to the custom nature and supplies ordered to complete your order. If custom hand painted or illustrated art was created for you, there are no refunds on the art fee due to the custom personalized nature and time involved.
Non-personalized Paper Goods (does not include pillows, original art or art prints)
Returned stationery subject to 20% restocking fee. Cost of shipping is not refunded. Returns must be received by Mospens Studio no later than 7 business days from receipt of original order. Damaged or altered goods are not subject to refunds. When shipping returned items back to Mospens Studio, pack invitation paper securely so it does not bend or get damaged, buy insurance since we do not accept damaged goods, and buy a tracking number. If the product is received in acceptable condition, a refund minus the original cost of our shipping and minus 20% restocking fee will be reimbursed to you in 2 weeks after receipt and approval of stock quality.
Pillows, Original Paintings, Wall Art Prints
There are no returns on these items.
Mospens Studio uses USPS carrier to ship most orders. Samples are shipped using USPS mail with a tracking number. Mospens Studio does not guarantee any shipping service/carrier. Mospens Studio is NOT responsible for floods, etc. that could interrupt the shipping service. Mospens Studio is NOT responsible for any stolen, lost and/or damaged orders due to the the selected carrier. If your package is stolen, lost or damaged you must contact the carrier (USPS or FedEX) as Mospens Studio is NOT responsible. International orders, YOU are responsible for ALL taxes, custom charges that occur during shipping. We have NO control or idea of the total of charges you will have to pay.
*Business days for shipping is = Monday – Friday, does not include holidays.
COPYRIGHT / OWNERSHIP
All of the artwork, design(s), text, etc. is © Copyright, 1992-2017 Michelle Mospens. All Rights Reserved. None of the information or art can be copied, duplicated, used in any way shape or form — without written permission from Michelle Mospens. All designs and original artwork by Michelle are copyright protected and reproduction of any kind is strictly prohibited. Copyright infringement is a Federal offense subject to a $150,000 fine.
Ideas, suggestions, comments, design work shared with or developed by Mospens Studio / Michelle becomes 100% property of Mospens Studio / Michelle. Michelle has ALL rights to ALL work created for her clients. If hand painted material is purchased the charge will compensate that degree of ownership. And if necessary the necessary papers will be drawn up. It is never to be assumed that the client owns out right any artwork created by Michelle. Michelle creates and designs all art herself she is the owner. The rights the client has is solely for use of invitations/cards.
The opinions via email and suggestions or links provided within this site by Michelle are of her opinions. She is a designer / illustrator and not a medical professional.
All information within this site has been proofed and believed to be correct. The information found within this site and pricing subject to change at ANY time.
And all other slogans / descriptive names / titles on MospensStudio.com are owned my James and Michelle Mospens.
This page last updated: 4-6-18
OUR COMMITMENT TO PRIVACY
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
WHO WE ARE
Our website address is: https://www.mospensstudio.com.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
This notice applies to all information collected or submitted on the Mospens Studio website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Credit/Debit Card Information (we do not see your credit data, only Stripe and Paypal process these details for us)
On some pages, you can submit information about other people. For example, if you order guest address printing, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:
The Way We Use Your Information:
Your privacy is important to Mospens Studio. Mospens Studio does not sell or license personal and identifiable information concerning its website visitors to third parties.
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We may collect non-personally identifiable information to improve the design and content of our site, to enable us to personalize your Internet experience, or to analyze site usage. Mospens Studio may offer surveys, promotions, or contests. Participation in these surveys or promotions is completely voluntary and the user therefore has a choice whether or not to disclose this information. Mospens Studio reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to cooperate in any law enforcement investigation, or in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.
We use return email addresses to answer the email we receive. If you buy samples, we will contact you to assist you with your next order. Such addresses are not used for any other purpose and are not shared with outside parties.
After we create your design, we may share the design/art/stationery on our website. Private details on your event invitation are kept private and we may blur or change the wording for showcase purposes.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
When you contact Mospens Studio you are submitting your information via a secure form. The form is retrieved via Google Mail. We save the correspondence so we can contact you when you contact us. And allows us to respond to future correspondence to better assist you. Visitor contact form messages may be checked through an automated spam detection service.
To refuse all cookies you can reset your web browser or set to indicate when a cookie is sent. Need more information about cookies? Visit http://www.allaboutcookies.org.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Mospens Studio does not accept submissions and does not want to receive creative proposals, or confidential, proprietary, or trade secret information through this site. Any information sent to Mospens Studio will be deemed non-confidential.
LINKS TO THIRD PARTY SITES
Our site may contain links to other sites which are not maintained by Mospens Studio. The inclusion of any link to other sites does not imply endorsement by Mospens Studio of such sites. Linking to any other sites is at your own risk and Mospens Studio is not responsible for the privacy practices or content of such sites.
OUR COMMITMENT TO DATA SECURITY
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
OUR COMMITMENT TO CHILDREN’S PRIVACY
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION
You can access all your personally identifiable information that we collect online and maintain by signing into your account via our shopping cart system located on this page: https://www.mospensstudio.com/my-account/ . We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
WHO WE SHARE YOUR DATA WITH
We use “Google Analytics” a tool to collect information about how users use this site. Google Analytics collects details on when users visit the site, the pages users visit, and the site they used to find out site. We use Google Analytics to grow and help our small business. Google analytics collects your IP address when you visit our site Mospens Studio, not your name. Google Analytics puts a permanent cookie on your web browser to identify you as the user the next time you visit our site, know that the cookie can only be used by Google not anyone else.
How to opt out of Google Cookies: https://tools.google.com/dlpage/gaoptout/
Google Analytics terms: https://www.google.com/analytics/terms/us.html
We also use Statcounter a tool to also learn about our users who visit our site. Statcounter collects your IP address when you visit our site Mospens Studio, not your name. Statcounter puts a permanent cookie on your web browser to identify you as the user the next time you visit our site, know that the cookie can only be used by Statcounter not anyone else.
HOW LONG WE RETAIN YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
WHERE WE SEND YOUR DATA
Visitor comments may be checked through an automated spam detection service.
HOW WE PROTECT YOUR DATA
WHAT DATA BREACH PROCEDURES WE HAVE IN PLACE
WHAT THIRD PARTIES WE RECEIVE DATA FROM
Facebook / Instagram
HOW TO CONTACT US
Should you have other questions or concerns about these privacy policies, please call us at 330-563-4459 or send us an email at email@example.com.
HOW POLICY CHANGES WILL BE COMMUNICATED
Changes in our terms will be updated and posted on this page.
TERMS AND CONDITIONS
Anyone submitting fraudulent information will be prosecuted and charge will be filled.